The company, based in Crumlin Porad Gaol, is undergoing a period of significant expansion.
Need for a Scalable System for Improved Transparency
The team needed a powerful and scalable system to consolidate processes and data into one accessible platform. “As part of our improvement programme, we needed a solution that would promote transparency, collaboration, and efficiency across all departments,” said Joanne Paffey, Supply Chain Controller, Belfast Distillery Company. “123Insight’s features, especially its traceability and ability to handle complex units of measure, make it ideal for a business operating in the alcohol production sector.”
Experience and Speed in Implementation
Paffey has 20 years of experience using 123Insight in previous roles and brought that understanding of the product and experience to her role at Belfast Distillery Company. That familiarity helped accelerate the implementation process, with the company going live within just a few weeks.
Support from Local Partners for Smooth Integration
The team also benefited from Forterro’s Carrickfergus-based reseller, QMS Insight, whose support included tailored on-site training. Further help came from trusted partner Solweb in creating professional, all-in-one reports that consolidate sensitive information from multiple sources.
Positive Feedback and Efficiency Gains
“The feedback internally has been excellent,” said Paffey. “Colleagues say I make it look easy, but the truth is it’s the power and efficiency of 123Insight. It simplifies complex tasks, reduces manual effort, and has a massive impact on productivity.”
The Ideal ERP for Regulated Industries like Distilleries
123Insight is a scalable manufacturing ERP solution designed with traceability features at its core. Its centralised platform connects and automates workflows. “The Belfast Distillery Company is readying itself for growth, and 123Insight is a system ideally suited to its needs,” said Laurent Delorme, 123Insight Line of Business Managing Director, Forterro. “123Insight empowers teams with real-time access to data and has traceability features that make it perfect for regulated industries such as alcoholic drinks distillery.”